Studies have shown the customer experience does not start when guests interact with employees, or when they are ready to checkout. It begins when guests arrive at your business. That’s why it’s important for large business venues to offer directions to improve the overall experience and engagement for their clients. Cushman & Wakefield understood the potential of interactive signage and looked to Intermedia Touch to supply a solution.
Intermedia Touch placed interactive displays in 5 different locations and a customized app with a variety of information to help guests. The custom application and interactive displays offer guests wayfinding, a digital directory, and more at the touch of a screen.
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